Social Listening

Monitor the social media world on 1 platform

Isentia employs cutting-edge technology and professional researchers to release the potential of social media and provide social media analysis for brand owners that help drive growth.

Our in-house built real-time dashboard 1-Social and Social Express   provides convenient platform that empowers brands to manage conversations in social media, track their own activities, and engage consumers in a timely fashion. We analyse the online positioning of brands by listening to online conversations on various channels and social networking sites.

1-Social

  • Proprietary platform that allows for data visualisation  & customised crawling.
  • Track and manage conversations in social media for  business needs.

Social Express

  • A self-serviced platform that’s often preferred by  agencies or as an entry solution.
  • Subset of the range of analytics offered by 1-Social.

Features

BUZZ AND SENTIMENT OVERVIEW

Volume and sentiment levels relating to the overall industry, your brands and your competitors.

CONVERSATION TOPICS

Buzz clusters illustrate the top topics of conversation, including size and sentiment.

SOCIAL MEDIA METRICS

Engagement, Reach, Influence Score and Sentiment can be established as KPIs and tracked on an ongoing basis.

TOP CHANNELS

The sources which discuss the art exhibitions, malls and brands the most frequently.

Our Strength

  • Comprehensive KEYWORD ITERATION by our Data & Keyword Specialists
  • Beyond machine learning - Added layer of human intervention for increased sentiment accuracy and check for local slangs and sarcasm
  • Option to integrate - Including primary or secondary research
  • >80,000 custom crawling across diverse channels - Forums, Blogs, Facebook, Twitter, Instagram and more
  • 300+ In-market analysts who understand and analyze contextual data in 15 languages